Sep 10, 2021 | NetSupport Manager, NetSupport School, Windows
By default, when you start a show from the NetSupport School Tutor Console or NetSupport Manager Control, ClearType text within Windows is disabled to improve the performance of the show over slower network connections. You can prevent this from happening by making a...
Aug 17, 2021 | NetSupport Notify, Windows
With NetSupport Notify, you can send a pre-configured emergency response message from a Notify Agent device to other Notify Agent devices within your environment. You can configure the emergency response feature either using the NetSupport Notify Agent Configurator or...
Aug 16, 2021 | NetSupport DNA, Windows
In the NetSupport DNA 4.90.0000 release, an issue was found that related to intermittent blank screens that could appear after a user logged off a Windows 10 machine that had the DNA Agent installed. This only occurred if the DNA Agent had been configured to display...
Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
In some environments, it’s not possible to use a .ini configuration file to configure the .msi installer when performing a silent installation (such as when deploying via Intune). In cases like this, you can still deploy our software and instruct the .msi...
Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
This article details how to deploy our products via Microsoft Intune. If you’re installing classroom.cloud via Intune, please refer to the following document: Deploying the classroom.cloud Student application using Microsoft Intune Prerequisites Before starting,...