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Allow users to reset Active Directory passwords using NetSupport DNA

Feb 4, 2019 | NetSupport DNA, Windows

Resetting an Active Directory user password is normally restricted to IT Admin staff. The Managed Directory User Account feature in NetSupport DNA allows a user of the DNA Console to reset Active Directory passwords and enable/disable user accounts. Passwords can also...

How to enable logging on the NetSupport DNA Gateway components

Feb 4, 2019 | NetSupport DNA, Windows

If you have installed the NetSupport DNA Local (Server) Gateway and Remote (Agent) Gateway to allow remote DNA Agent machines to connect to the DNA Server, you may wish to view the activity of the Local and Remote Gateways to troubleshoot connectivity issues. There is...

How to configure remote control within NetSupport DNA

Feb 4, 2019 | NetSupport DNA, Windows

NetSupport DNA supports the direct integration of any remote control application that supports passing parameters from the command line. For maximum integration, we recommend using NetSupport Manager. Configure remote control Log into the NetSupport DNA Console as an...

How do I check the NetSupport DNA Local Gateway and Remote Gateway activity?

Feb 1, 2019 | NetSupport DNA, Windows

If you have installed the NetSupport DNA Local (Server) Gateway and Remote (Agent) Gateway, to allow remote DNA Agent machines to connect to the DNA Server, you may wish to view the activity of the Local and Remote Gateways to troubleshoot connectivity issues. There...

How to backup and restore the NetSupport DNA database

Feb 1, 2019 | NetSupport DNA, Windows

NetSupport DNA uses an SQL database to store the data that is collected by the application. To backup this database, please refer to the Microsoft documentation below:...
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