Feb 1, 2019 | NetSupport DNA, Windows
NetSupport DNA uses an SQL database to store the data that is collected by the application. To backup this database, please refer to the Microsoft documentation below:...
Feb 1, 2019 | NetSupport DNA, Windows
The recommended method to update your current NetSupport DNA installation to a newer version is using the online update.The online update will first update the NetSupport DNA Server and then automatically update any DNA Agents when they connect to the updated DNA...
Feb 1, 2019 | NetSupport DNA, Windows
The recommended method to update your current NetSupport DNA Console installations to a newer version is using the online update. This method is only available to customers that have a current software maintenance contract. The online update will first update the...
Jan 31, 2019 | NetSupport DNA, Windows
NetSupport DNA provides the administrator with the ability to control the time intervals between data updates from DNA Agent PCs. Between updates, the metering data and any inventory changes detected are stored within the .bin files located on the DNA Agent PC. It is...
Jan 31, 2019 | NetSupport DNA, Windows
NetSupport DNA uses TCP/IP and UDP protocols to transfer data between the DNA Agent, DNA Server and DNA Console. NetSupport DNA Server Listens on port 6000 (TCP/UDP) for connections from the Agent and DNA Console. Connects to the Agent on port 6001 (TCP/UDP) when...