Installing and deploying NetSupport DNA Agents

The recommended method to update your current NetSupport DNA installation to a newer version is using the online update.The online update will first update the NetSupport DNA Server and then automatically update any DNA Agents when they connect to the updated DNA...

Installing and deploying NetSupport DNA Consoles

The recommended method to update your current NetSupport DNA Console installations to a newer version is using the online update. This method is only available to customers that have a current software maintenance contract. The online update will first update the...

TCP/IP port numbers used in NetSupport DNA

NetSupport DNA uses TCP/IP and UDP protocols to transfer data between the DNA Agent, DNA Server and DNA Console. NetSupport DNA Server Listens on port 6000 (TCP/UDP) for connections from the Agent and DNA Console. Connects to the Agent on port 6001 (TCP/UDP) when...