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How to layout devices in NetSupport DNA based on AD Containers

Feb 5, 2021 | NetSupport DNA, Windows

Within NetSupport DNA, it is possible to layout devices to match existing Active Directory Containers and hierarchy. This is a useful tool for grouping your devices into ready made containers to help identify and apply settings within DNA. To perform this, please go...

How to prevent the DNA Agent extension from being installed on a Chrome browser

Jan 27, 2021 | Chrome, NetSupport DNA

When using Google Admin to automate the installation of the DNA Agent extension onto a Chromebook whenever a managed user logs in, it is possible that the DNA Agent extension will also be added to a Chrome browser on a machine if the user signs into the browser. This...

What to do if you find a Unhandled Exception (GPF) error message in NetSupport DNA

Jan 27, 2021 | NetSupport DNA, Windows

If you encounter an error message “Unhandled Exception (GPF)” on a machine with NetSupport DNA installed, please contact our Technical Support team by email at [email protected] with the following information so they can investigate the issue...

Benefits of using multiple Gateway keys for accessing remote Clients

Jan 27, 2021 | NetSupport Manager, Windows

If you want to split access to devices, you can assign multiple Gateway keys to the Server and then apply them to the required Clients. For example, all remote laptops could be on one Gateway key and all Servers connecting on another Gateway key. In this scenario, you...

Configuring the classroom.cloud Student via Group Policy

Jan 27, 2021 | classroom.cloud, Windows

classroom.cloud integrates with Microsoft Active Directory, enabling you to manage Student installation configurations centrally. To help you deploy the Student configuration via Group Policy, we provide a ready-made ADMX Template. You can download the ADMX Template...
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