Below are the default file and folder locations for the NetSupport School Student, Tutor and Tech Console components.
Tutor Console
What data files are used by the Tutor Console and where are they stored?
Below are the default files that host the relevant NetSupport School functions:
-
- Client List file – Client.nss
- Group List file – Group.nss
- Application file – NetSupport School.app
- Website file – NetSupport School.web
- Survey file – NetSupport School.sur
- Layout file – _Default.lyt
- Word List file – NetSupport School.wdl
These files are stored in the default path and this can differ depending on the operating system:
Windows XP C:\Documents and Settings\User name\Application Data\NetSupport\NetSupport School
Windows Vista and above C:\Users\User name\AppData\Roaming\NetSupport\NetSupport School
Note: These are the default paths, the location for each file is configurable.
What folders are used by the Tutor Console?
Testing Console Report folder
32bit C:\Program Files\NetSupport\NetSupport School\Reports
64bit C:\Program Files (x86)\NetSupport\NetSupport School\Reports
Testing Console Exam folder
32bit C:\Program Files\NetSupport\NetSupport School\Tests
64bit C:\Program Files (x86)\NetSupport\NetSupport School\Tests
Class Lists folder
%AppData%\Roaming\NetSupport\NetSupport School
Journal folder
%UserProfile%\Documents\Journals
Audio Recordings folder
%UserProfile%\Documents\My Recordings
Where does the Tutor Console store its configuration?
By default, the NetSupport School Tutor Console stores its configuration within the user location of the registry:
HKEY_CURRENT_USER\Software\NetSupport Ltd\PCICTL\ConfigList\NetSupport School
Student
Where does the Student store its configuration?
32bit C:\Program Files\NetSupport\NetSupport School\client32u.ini
64bit C:\Program Files (x86)\NetSupport\NetSupport School\client32u.ini
Note: The default configuration file for Students pre-v12.50 is Client32.ini.
Tech Console
Where does the Tech Console store its configuration?
By default, the NetSupport School Tech Console stores its configuration in the user location of the registry:
HKEY_CURRENT_USER\Software\NetSupport Ltd\PCICTL\ConfigList\NetSupport Tech Console
The file paths for the Tech Console are:
-
- Client List file – Client.nst
- Group List file – Group.nst
These files are stored in the default path and this can differ depending on the operating system:
Windows XP C:\Documents and Settings\Username\Application Data\NetSupport\NetSupport School
Windows Vista and above C:\Users\Username\AppData\Roaming\NetSupport\NetSupport School