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Below are the default file and folder locations for the NetSupport School Student, Tutor and Tech Console components.

Tutor Console

What data files are used by the Tutor Console and where are they stored?
Below are the default files that host the relevant NetSupport School functions:

    • Client List file – Client.nss
    • Group List file – Group.nss
    • Application file – NetSupport School.app
    • Website file – NetSupport School.web
    • Survey file – NetSupport School.sur
    • Layout file – _Default.lyt
    • Word List file – NetSupport School.wdl

These files are stored in the default path and this can differ depending on the operating system:

Windows XP C:\Documents and Settings\User name\Application Data\NetSupport\NetSupport School
Windows Vista and above C:\Users\User name\AppData\Roaming\NetSupport\NetSupport School

Note: These are the default paths, the location for each file is configurable.

What folders are used by the Tutor Console?

Testing Console Report folder
32bit C:\Program Files\NetSupport\NetSupport School\Reports
64bit C:\Program Files (x86)\NetSupport\NetSupport School\Reports

Testing Console Exam folder
32bit C:\Program Files\NetSupport\NetSupport School\Tests
64bit C:\Program Files (x86)\NetSupport\NetSupport School\Tests

Class Lists folder
%AppData%\Roaming\NetSupport\NetSupport School

Journal folder
%UserProfile%\Documents\Journals

Audio Recordings folder
%UserProfile%\Documents\My Recordings

Where does the Tutor Console store its configuration?
By default, the NetSupport School Tutor Console stores its configuration within the user location of the registry:

HKEY_CURRENT_USER\Software\NetSupport Ltd\PCICTL\ConfigList\NetSupport School  

 
Student

Where does the Student store its configuration?
32bit C:\Program Files\NetSupport\NetSupport School\client32u.ini
64bit C:\Program Files (x86)\NetSupport\NetSupport School\client32u.ini

Note: The default configuration file for Students pre-v12.50 is Client32.ini.  

 
Tech Console

Where does the Tech Console store its configuration?
By default, the NetSupport School Tech Console stores its configuration in the user location of the registry:

HKEY_CURRENT_USER\Software\NetSupport Ltd\PCICTL\ConfigList\NetSupport Tech Console

The file paths for the Tech Console are:

    • Client List file – Client.nst
    • Group List file – Group.nst

These files are stored in the default path and this can differ depending on the operating system:

Windows XP C:\Documents and Settings\Username\Application Data\NetSupport\NetSupport School
Windows Vista and above C:\Users\Username\AppData\Roaming\NetSupport\NetSupport School

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