As part of an update to the iOS Student app release (version 2.11.0000), we have now introduced measures for the classroom.cloud Browser app to recognise shared iPad devices. This will prevent multiple licences from being used for the same iPad device in the classroom.cloud Web Portal when users are signing into the device.
To set the classroom.cloud app to recognise when an iPad device is shared, you will need to ensure that the serial number of the device can be pulled back into the classroom.cloud Web Portal. To achieve this, you will need to add the serial number string to your plist file.
Depending on the MDM you are using, the entry may vary. However, below are the values we currently have recorded:
| Jamf Pro: | $SERIALNUMBER |
| Jamf School: | %SerialNumber% |
| Intune: | {{serialnumber}} |
| LightSpeed: | %Serial_Number% |
Below is an example of how this should look in your plist file:
<key>com.nsl.device.serialnumber</key>
<string>$SERIALNUMBER</string